Shipping
All of our products are shipped by UPS
Ground or by USPS,or by EMS, depending on whichever service has the
shortest delivery time to your location.
1. We will ship ordered item(s) within 7 working days after the payment is completed.
2. The shipment usually takes 3-7 days (depends on the shipping method
you choose, your location and custom clearance in your country) to reach
your address registered on our web database.
3. Shipping will be via commercial courier (UPS, EMS) to reach your door steps.
4. Damage due to shipping must be reported within 3 days upon receipt of parcel.
Warranty and Return
We warrant that the products sold in our website, other than explicitly stated, are 100% brand new and free from defects in material and workmanship. Our detailed warrant policy is as follows:
- We warrant our products for 1 year under
normal, non-commercial use. During the first ninety (90)
days from the date of purchase, we will repair or
replace any defective product.
- After ninety (90) days and up to one (1)
year of purchase, we will, subject to inspection, repair
the defective battery pack or replace it with a new or
reconditioned unit. The return must be accompanied by a
Return Merchandise Authorization (RMA) number, which is
to be issued upon request, and must be shipped prepaid. A
shipping rebate will be extended to the customer in the event that
a defect in material or workmanship is confirmed.
- The warranty period is a year from the date
of original purchase. A replacement item, if sent, does
not restart, or in any way extend, the warranty period.
- For battery pack or battery related
products, cell capacity depletion over time under
regular use is normal, and is not an indication of
defect. A battery pack that retains eighty percent (80%)
of its original capacity after twelve months is considered
normal.
- For battery pack or battery related
products, warranty is void if the battery pack has been
improperly charged, installed or misused in any way, or
if the label and/or bar coded warranty label has been
removed or tampered with.
- Where applicable, all requests for warranty
returns must be accompanied by a proof of purchase and
be made through the dealer or outlet where the battery
pack was originally purchased.
- If you change your mind and want to return
the item for a refund, you can contact us and obtain a
Return Merchandise Authorization (RMA) number within
fifteen (15) days of purchase. Return within thirty (30)
days from purchase can be for exchange, credit or
refund at our discretion. A product returned for refund
or exchange must be in its original packaging, and it must be
complete, and undamaged.Customer is responsible for shipping
charges on returned items. For your protection, we strongly
recommend that you insure your return shipment against
loss or damages, and that you use a shipper that can
provide you with proof of delivery. Our return policy is
to refund the purchase price (not including shipping
and handling).
- This warranty does not extend to devices, such as computers or cameras, that are powered by our battery packs. We shall not be held responsible for the improper use of our product(s).
PAYMENT
We accept credit card payment through PayPal payment system.
PayPal payment system supports Mastercard, Visa, Discover, American Express and eCheck.
PayPal: Online orders only. our PayPal ID : camera.stone@gmail.com(Verified)
There is no sales tax for any orders ( No Commercial Value).
We mainly accept Paypal. You can directly send the money to paypal
For other payment methods please contact us by E-mail before you pay.
PayPal Security & Privacy
Is PayPal safe to use?
PayPal protects your personal
financial information with industry-leading security and
fraud prevention systems. When you use PayPal (Credit Card
or PayPal account), your personal financial information is not
shared with any seller. Once your payment is completed, you will
be emailed a receipt for this transaction from paypal.
Note: This seal indicates that PayPal is a member of the BBBOnline Privacy Program and in no way reflects any relationship a seller that uses the PayPal service may have with the Better Business Bureau.
PayPal Help Protect Your Account and Your Purchases
PayPal's industry-leading fraud prevention measures and their one-of-a-kind method of keeping your personal financial information privacy from sellers & to make you a safe way to pay online. Plus, they offer the following to protect your purchases:
100% protection against unauthorized payments sent from your account.
With PayPal, you are protected against unauthorized payments sent from your account.
PayPal sends an email confirmation of every account transaction.
If you receive confirmation of a
transaction you don't recognize, our 24/7 customer support team will
help you sort out the situation.
Dispute resolution on PayPal purchases.
